Home Wise values the trust you place in us by providing your personal information. We are committed to using your information fairly and securely, ensuring transparency in how we handle it. We take all reasonable steps to protect your data from misuse and provide clear information on how we use it.
Our primary reason for collecting any information is to enhance our business operations and improve your shopping experience. We ensure that the information collected is limited to what is necessary to support our services.
Why Do We Collect Your Information?
- To supplement our records
- To improve the personalization of our services
- To detect and prevent fraud
- To enhance your shopping experience
- To deliver products and services efficiently
How Do We Collect Information?
We collect information through various channels, including:
- Direct interactions – When you create an account, place an order, or provide personal details like:
- Name
- Phone Number
- Address
- Website & Mobile App – We use cookies and analytical tools to collect data such as:
- Browser information
- IP address
- Clicked hyperlinks
- Third-Party Sources – We may receive personal information from legitimate sources, databases, and business partners.
How Do We Use Your Personal Information?
We use your data to provide better services, prevent fraud, and support business functions, such as:
- Fulfilling orders and communicating about requests
- Registering and managing accounts
- Conducting promotions and surveys
- Enhancing website and app experiences
- Providing customer support
- Sending relevant product updates and offers
- Ensuring security and fraud prevention
Who Do We Share Your Information With?
We always protect your personal data. However, we may share it with third parties if required for legal reasons or business operations.
We do NOT sell or share this data with third parties for marketing.
Opt-Out Option:
You can manage location permissions in your device settings. However, some app features may not function properly without location access.
Data Retention:
We retain background location data for 365 days only for the purposes outlined in this policy.
Questions or Complaints?
If you have any concerns regarding this Privacy Policy, visit our Help Section or contact our Customer Care Team via email or phone.